Refund Policy:
Dhristi Child Help Foundation is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.Dhristi Child Help Foundation expects that all donors will exercise due care and diligence while making donations. Dhristi Child Help Foundation also recognises that a donation may be made erroneously or donors may change their mind.
Dhristi Child Help Foundation will examine each request for refund of donation and endeavour to make the refund. Dhristi Child Help Foundation may also seek further information / documents and donor must co-operate in this regard. However, Dhristi Child Help Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to Dhristi Child Help Foundation to be refunded, You must request Dhristi Child Help Foundation in writing or by email for a refund and your request must reach Dhristi Child Help Foundation within 7 days from the date on which you made the donation i.e. the date on which you:
Made the donation online, electronically or through other means, OR oHanded over the cheque / demand draft to Cancer Aid & Research Foundation or someone authorised by Cancer Aid & Research Foundation for this purpose, OR Despatched the cheque / demand draft to Cancer Aid & Research Foundation by other means.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:
Date of donation
Donation amount
If donation was made through cheque/draft, please provide Cheque/Draft no.
If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
If donation was made online, please provide Donation-ID.
All Donation refund approved will be returned back to donors via. cheque. The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.
Dhristi Child Help Foundation 84/A bhroach street 403 bharuch sadan dana bunder masjid east mumbai 400009
Email: Contact@drishtichildhelpfoundation.org and info@drishtichildhelpfoundation.org.
All decisions of Dhristi Child Help Foundation in this regard will be final and binding on the donor.